Resume Portfolio
Building the physical layer behind cloud-scale systems.
AWS Network Deployment Technician, working as a TEKsystems contractor supporting Amazon Web Services, with a background in infrastructure support, telecom systems, field engineering, and automation. I specialize in hands-on deployment, troubleshooting, and operational execution across Layer 1–3 network environments.
4+
Technical roles
L1–L3
Troubleshooting focus
AWS
Deployment environment
Security+
Certified foundation
Current Focus
Deployment + Troubleshooting
Layer 1–3 Diagnostics
OSI-based fault isolation and issue resolution
Fiber & Cabling
Validation, cleaning, patching, and replacement
Network Bring-Up
VLANs, routing adjacencies, interface checks
Operational Accuracy
Documentation, asset tracking, and port maps
About
Technical depth with field execution
My background combines infrastructure support, networking, telecom systems, and operational automation. I am strongest in environments where physical hardware, connectivity, troubleshooting, and process discipline all matter at the same time.
I like work that is real, measurable, and close to the systems that keep organizations running — from cabling and device deployment to documentation, diagnosis, and workflow improvement.
Education
George Mason University
Bachelor of Applied Science, Cyber Security
December 2023
Concentration in Cyber Security and Data Analysis
Northern Virginia Community College (NVCC)
Associate of Applied Science, Cyber Security
August 2021
Concentration in Cyber Security and Network Configuration
Experience
Career timeline
April 2026 – Present
AWS Network Deployment Technician
TEKsystems · Contract @ Amazon Web Services · Northern Virginia
- Deploy, label, install, and test network hardware including switches, routers, optics, patch panels, and structured cabling in AWS data center environments.
- Perform rack and stack operations, hardware replacements, fiber validation, connector cleaning, and physical-layer troubleshooting during deployment and break-fix workflows.
- Support network bring-up by verifying connectivity, VLAN assignments, routing adjacencies, interface status, and circuit turn-up readiness.
- Troubleshoot Layer 1 through Layer 3 issues including link failures, bad optics, patching faults, misconfigured ports, and hardware-related connectivity problems.
- Work with remote network engineering teams to resolve escalated deployment and infrastructure issues in production and pre-production environments.
- Maintain accurate deployment records, port maps, asset tracking, and operational documentation in alignment with AWS standards and procedures.
August 2024 – March 2026
Network & Telecommunication Technician
Guest Services · Fairfax, VA
- Configured and deployed WAN, LAN, voice, and wireless networks including routers, firewalls, switches, access points, and telephony systems to support business operations.
- Monitored, diagnosed, and resolved network equipment issues while performing repairs, upgrades, and preventive maintenance to maintain service reliability.
- Administered telephone systems including new hire extensions, voicemail setup, troubleshooting, and system upgrades based on organizational needs.
- Sourced, procured, and audited internet and voice services across multiple locations while maintaining records and helping prevent service and billing losses.
- Maintained detailed documentation of network configurations, mappings, service records, provider information, and operational procedures.
- Collaborated with service providers to resolve outages and technical issues related to internet, telephony, and network services in a timely manner.
- Provided remote and onsite support for desktops, peripherals, and mobile devices, including iOS and Android troubleshooting.
January 2024 – August 2024
Computer Technician
OnSpot Appliance Repair LLC · Dumfries, VA
- Installed, maintained, and troubleshot computer hardware, software, and network systems in a small business service environment.
- Provided day-to-day technical support to users and resolved software, hardware, connectivity, and workstation issues.
- Configured operating systems, business applications, and security software across supported devices.
- Set up and maintained small office network infrastructure including routers, switches, and firewall-connected environments.
- Supported internal operations through practical troubleshooting, system upkeep, and process-oriented technical assistance.
June 2023 – January 2024
Field Engineer I
Sytech Corporation · Alexandria, VA
- Installed, maintained, and troubleshot computer hardware, software, and network systems in field and operational environments.
- Provided technical support to end users by resolving software issues, hardware faults, and application-related problems.
- Set up and managed network infrastructure including routers, switches, firewalls, and VPN connections to support secure connectivity.
- Configured network devices and administered domains, user accounts, permissions, and device access controls.
- Supported network security and monitoring operations while assisting with specialized communications and data handling environments.
- Helped maintain reliable technical operations through hands-on troubleshooting, device configuration, and infrastructure support.
Projects
Systems I’ve built
Work Order Automation
Built workflow automation around Gmail, Google Sheets, and Calendar to reduce repetitive dispatch work and improve service operations.
Internal Operations Dashboard
Created dashboards for appointment flow, escalation visibility, status tracking, and service coordination.
Flask Work Order Platform
Developed a custom internal app with work order tracking, notes, PDFs, maps, and process management features.
Core Skills
Technical toolkit
Networking, infrastructure support, deployment operations, troubleshooting, documentation, and technical administration across physical and logical environments.